International Ordering Information
To order, click 'International Order' button and use our Order Form.
We will send a confirmation via email of your order availability and total amount including the shipping cost.
note: If you have placed an order and have not received a response from us, please let me know.
Prices
Our items are priced in Japanese Yen (¥), and payment will be charged in Yen.
The payment amount will be calculated and charged in your currency depends on PayPal or your credit card issuing company’s exchange rate or your bank exchange rate.
Payment
We accept PayPal and bank transfer.
Note: If you would like to pay by bank transfer, the commission for the receiving bank will be charged to your invoice.
We do not accept checks and International Money Order.
We also do not ship any items on approval. All items must be paid in full before they will be shipped.
Shipping
Once your payment has been received we will package up the item(s) and send it via EMS of Japan Post (International Express Mail Service).
The shipping and handling charges will be added to your invoice and vary depending on destination and weight.
If any reason your ordered item(s) cannot be sent by EMS, we will ship via FedEx.
Orders are insured only at the request of the customer. We are not be responsible for lost item(s) that are not insured.
Return Policy
We will accept returns within 14 days of delivery date.
If you received the item(s) and it was damaged in transit, please contact us immediately via email with pictures and documentation of the damage.
If you are returning the item(s) please return with all labels, and utilize the original packaging.
Shipping cost of returns is the responsibility of the customer.
Please insure the package for the full of the item(s).
Refund will be provided via original payment method as soon as returned item(s) are received in the condition that they were sent.
Any items received damaged will not be refund. We do not accept returns or exchanges because of the customers’ personal preferences or circumstances.